All Policies

Creative Sales Consulting, LLC (also referred to herein as “The Sales Lever”) may collect personal information from You. Personal information is information relating to an identifiable person who can, by virtue of such information, be directly or indirectly identified. You may be asked to provide Your personal information anytime You are in contact with Creative Sales Consulting, LLC or a Creative Sales Consulting, LLC affiliated company. Creative Sales Consulting, LLC and its affiliates may share this personal information with each other and use it consistent with our Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if You chose not to do so, in many cases we will not be able to provide You with our products or services or respond to any queries You may have.

 • When You create a Creative Sales Consulting, LLC Membership Account, purchase or download a product or service, or contact us, we collect a variety of information, including Your name, mailing address, phone number, e-mail address, and contact preferences. When payment, or payment information, is required, we will direct You to submit credit card or ACH information through a third-party, such as Stripe.

• The personal information we collect allows us to keep You posted on Creative Sales Consulting, LLC latest service announcements, updates, and upcoming events. If You don’t want to be on our mailing list, You can opt out anytime by navigating to the unsubscribe link in the last e-mail You received from The Sales Lever. You will have the option to unsubscribe from an individual list, or from all Creative Sales Consulting, LLC lists.

• We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.

• We may use Your personal information, including date of birth, to verify identity, assist with identification, and to determine appropriate services. For example, we may use date of birth to determine the age of Creative Sales Consulting, LLC holders.

• From time to time, we may use Your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to Your interaction with Creative Sales Consulting, LLC You may not opt out of receiving these communications.

• We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Creative Sales Consulting, LLC's products, services, and customer communications.

We also collect data in a form that does not identify any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

• We may collect information such as business, language, zip code, area code, unique device identifier, referrer URL, and the time zone where a Creative Sales Consulting, LLC product is used so that we can better understand customer behavior and improve our products, services, and advertising.

• We may collect information regarding customer activities on any of our websites. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is non personal information.

• We may collect and store details of how You use our services. This information may be used to improve the relevancy of results provided by our services. 

Creative Sales Consulting, LLC’s websites, e-mail messages, and advertisements may use “cookies” and other technologies such as tracking, re-marketing tags, and pixels based on context, e.g., a search query, a channel You are reading, or inferred interests. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non personal information. We design and target advertising based on how You interact with Creative Sales Consulting, LLC. If You do not wish to receive ads targeted to Your interests from Creative Sales Consulting, LLC, You can choose to limit ad tracking, which will opt You out of receiving such ads regardless of what device You are using. You may still see ads based on context like a search query or a channel You are reading. Creative Sales Consulting, LLC and our partners also use cookies and other technologies to remember how You use our website and services. Our goal in this case is to make Your experience with Creative Sales Consulting, LLC more convenient and personal, and provide You a better Service. To limit ad tracking, you may opt-out by clicking on this Third Party tool for (USA) or this Third Party tool for (EU) both of which are not directly Creative Sales Consulting, LLC-affiliated. You may also use Your browser’s settings to disable cookies and other tracking tools. Please note that certain features of the Creative Sales Consulting, LLC website may not be available once cookies are disabled.

We gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Creative Sales Consulting, LLC may use this information in our marketing and advertising services.

In some cases we use a “click-through URL” linked to content on the Creative Sales Consulting, LLC website. When customers click one of these URLs, they pass through a separate 3rd party web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our marketing communications. We also use it to account for Affiliate activity and pay Affiliate commissions and bonuses.

At times Creative Sales Consulting, LLC may make certain personal information available to strategic partners that work with Creative Sales Consulting, LLC to provide products and services, or that help Creative Sales Consulting, LLC market to customers. Personal information will only be shared by Creative Sales Consulting, LLC to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

 • Affiliates. Creative Sales Consulting, LLC will not provide Your email address to affiliates or users who refer You to us, or through whom You create a Creative Sales Consulting, LLC service account.

 • Service Providers. Creative Sales Consulting, LLC shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to You, managing and enhancing customer data, providing customer service, and assessing Your interest in our products and services. Creative Sales Consulting, LLC also shares Your information with financial institutions who provide payment services. Finally, Creative Sales Consulting, LLC provides Your personal information with API integrators, and other third party software services to assist with Service fulfillment and improvement. These companies are obligated to protect Your information and may be located wherever Creative Sales Consulting, LLC operates.

 • Legal. It may be necessary − by law, litigation, or requests from government authorities within or outside Your country of residence − for Creative Sales Consulting, LLC to disclose Your personal information. We may also disclose information about You if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about You if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.

 • Corporate Change. Additionally, in the event of a reorganization, merger, or sale of Creative Sales Consulting, LLC we may transfer any and all personal information we collect to the relevant third party.

Creative Sales Consulting, LLC takes the security of Your personal information very seriously. When Your personal data is stored by Creative Sales Consulting, LLC, we use computer systems with limited access housed in facilities using physical security measures. When You use some Creative Sales Consulting, LLC products and services that by their nature are public facing, such as when You post on a Creative Sales Consulting, LLC forum, the personal information and content You share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information You choose to share or submit in these instances. For example, if You list Your name and e-mail address in a forum posting, that information is public. Please take care when using these features.

Creative Sales Consulting, LLC will retain Your personal information for as long as You have a Creative Sales Consulting, LLC account. After Your Creative Sales Consulting, LLC account is terminated, we will retain Your personal information for as long as necessary to fulfill the purposes outlined in our Privacy Policy, unless a longer retention period is required or permitted by law.

For personal information we hold, we will provide You with access (including a copy) upon Your request. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting support@thesaleslever.com.

We understand the importance of taking extra precautions to protect the privacy and safety of children using Creative Sales Consulting, LLC products and services. Children under the age of 18, are not permitted to create their own Creative Sales Consulting, LLC Service; instead, a parent must obtain the account and provide the parent’s information to Creative Sales Consulting, LLC. If we learn that we have collected the personal information of a child under 18 we will delete the information as soon as possible.

Creative Sales Consulting, LLC websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties is governed by their privacy practices. We encourage You to learn about the privacy practices of those third parties.

If You are a citizen or a resident of a country in the European Union, the GDPR grants You the following rights:

You have the right to receive a copy of Your personal data that is subject to processing by Creative Sales Consulting, LLC. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. In cases of excessive, unreasonable, or repeated requests Creative Sales Consulting, LLC may charge You a reasonable fee and may require additional time to grant Your request. Also, Creative Sales Consulting, LLC may use reasonable means to confirm Your identity before granting any request for data so as to prevent granting fraudulent requests. To request a copy of Your personal data, please contact us by e-mail at support@thesaleslever.com. 

If Your personal data is erroneous or outdated, You have the right to have it corrected. To do so, please contact Creative Sales Consulting, LLC via e-mail at support@thesaleslever.com.

You have the right to be forgotten by Creative Sales Consulting, LLC. You may exercise this right by e-mailing us at support@thesaleslever.com. We will comply with Your request, at no charge to You, within one calendar month by deleting Your Service account, along with all of Your personally-identifiable data that is subject to any Creative Sales Consulting, LLC processing. Naturally, after we grant Your request You will not have access to any Creative Sales Consulting, LLC products or services unless and until You open a new Creative Sales Consulting, LLC. Creative Sales Consulting, LLC may use reasonable means to confirm Your identity before granting any request for data so as to prevent the granting of fraudulent requests.

You can request that Your data not be processed via Creative Sales Consulting, LLC partners. You can make that request by e-mailing us at support@thesaleslever.com and, if you wish, you can even specify which third parties to restrict from processing Your data. We will respond to Your request, at no charge to You, within thirty (30) days from when You make Your request. Please be advised that some of our third party services used for fulfillment and sales, e.g., ClickFunnels, are essential to Creative Sales Consulting, LLC services, so that if You block processing by them, Creative Sales Consulting, LLC services may be unavailable to You.

You have the right to receive a copy of Your personal data that is subject to processing by Creative Sales Consulting, LLC in a portable format, or to have it transferred directly from Creative Sales Consulting, LLC to another party. Ordinary requests will be granted without charge to You within one calendar month of when You make the request. Creative Sales Consulting, LLC may use reasonable means to confirm Your identity before granting any request to transfer data to You or another party so as to prevent granting fraudulent requests. To request a copy of Your personal data in a portable format, or to request a direct transfer of Your data, please contact us by e-mail at support@thesaleslever.com.

If You are a Creative Sales Consulting, LLC User, then that probably means You are a business owner. With respect to the customer data that You provide to Creative Sales Consulting, LLC to use the Creative Sales Consulting, LLC offers, Creative Sales Consulting, LLC will comply with its obligations under the GDPR; but with respect to Your customers, You are probably a data controller, and if any of Your customers is a citizen or a resident of a country in the European Union, then You must ensure that You comply with Your obligations as a data controller under the GDPR; namely, You must ensure that You afford Your Customers the rights identified in section (a) above. Creative Sales Consulting, LLC sells a product; it does not provide legal advice or legal services, nor does it sell a “done-for-you” GDPR compliance package. Please consult legal counsel of Your own choosing for advice on what You need to do to comply with GDPR.

To make sure Your personal information is secure, we communicate our privacy and security guidelines to Creative Sales Consulting, LLC employees and strictly enforce privacy safeguards within the company.

If You have any questions or concerns about Creative Sales Consulting, LLC’ Privacy Policy or data processing or if You would like to make a complaint about a possible breach of local privacy laws, please contact us at support@thesaleslever.com. When a privacy question or an access or download request is received we have a team dedicated to addressing the specific concern or query which You are seeking to raise. In responding to Your request, we may need to request more information from You. If You are unsatisfied with the response You receive, You may refer Your complaint to the relevant regulator in Your jurisdiction. If You ask us, we will endeavor to provide You with information about relevant complaint avenues which may be applicable to Your circumstances. If You live in the European Economic Area, United Kingdom, or Switzerland, and You wish to contact us regarding questions or to exercise Your statutory rights, please contact us at support@thesaleslever.com.

Creative Sales Consulting, LLC may update its Privacy Policy and this GDPR Policy from time to time, as posted on our website.

"NO RIGHT TO REFUND BEYOND 30 DAYS. Because You will start receiving the Program services immediately, You understand and agree that You will have no right to receive any refund for any reason or at any time beyond 30 days from the time of purchase, even if You cancel Your Program services. You further understand and agree that if You should fail or refuse to avail Yourself of any Program services, You shall not be entitled to any refund beyond 30 days. If you opted for a payment plan and you do not request a returns by the end of the 30th day, you are required to complete the remaining timely payments of your payment plan. 

*Note: If you just downloaded the training material (pdfs, audios, videos, and/or etc), and then promptly asked for a return, we reserve the right to deny your return request, as this policy wasn’t designed to enable people to steal the training material.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Open a Support Ticket or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      • To improve our website in order to better serve you.

      • To allow us to better service you in responding to your customer service requests.

      • To administer a contest, promotion, survey or other site feature.

      • To quickly process your transactions.

      • To ask for ratings and reviews of services or products

      • To follow up with them after correspondence (live chat, email or phone inquiries)

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

• Help remember and process the items in the shopping cart.

      • Understand and save user's preferences for future visits.

      • Keep track of advertisements.

      • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled. It may affect the user's experience that make your site experience more efficient and some of our services may not function properly.

However, you can still place orders.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

      • Remarketing with Google AdSense

      • Google Display Network Impression Reporting

      • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

      • On our Privacy Policy Page

Users are able to change their personal information:

      • By emailing us at support@thesaleslever.com

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

It's also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      • Within 7 business days

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

      • Send information, respond to inquiries, and/or other requests or questions.

      • Process orders and to send information and updates pertaining to orders.

      • We may also send you additional information related to your product and/or service.

      • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:

      • NOT use false or misleading subjects or email addresses.

      • Identify the message as an advertisement in some reasonable way.

      • Include the physical address of our business or site headquarters.

      • Monitor third-party email marketing services for compliance, if one is used.

      • Honor opt-out/unsubscribe requests quickly.

      • Allow users to unsubscribe by using the link at the bottom of each email.

      • Follow the instructions at the bottom of each email and you will promptly be removed from correspondence. 

If there are any questions regarding this privacy policy you may contact us using the information below.

SteveJLarsen.com

PO BOX 556 Middleton, ID 83644, USA

support@thesaleslever.com

Purchase of any Product or Service from Creative Sales Consulting, LLC, its Parent, or Subsidiaries includes consent with our Media Consent and Release below. If you have questions or refuse, contact us at support@thesaleslever.com. Failure to communicate your refusal assumes you agree with the Policy below.

MEDIA CONSENT AND RELEASE

Effective as of the date of any Product or Service purchase from Creative Sales Consulting, LLC, approval for past use and permission for present and future use is being granted to Creative Sales Consulting, LLC of PO BOX 556 Middleton, ID 83644, USA, and its Parent or Subsidiaries to use a picture, video, or voice recording of you. Permission is being given by the You, the purchaser, (the "Recorded Party" “Purchaser”), as more fully explained in this Consent and Release. The undersigned is an adult and fully authorized to sign this Consent and Release.

For a valuable consideration, receipt of which is hereby acknowledged, the undersigned hereby grants to Creative Sales Consulting, LLC its agents, employees, licensees, and successors in interest (collectively, the "Released Party") all ownership rights and the absolute and irrevocable right and permission to copyright, use and publish the recorded image and/or voice of (The Recorded Party) (the "Image, video and/or Voice") that has been (or is being) obtained pursuant to this Consent and Release.

The Image and/or Voice may be copyrighted, used and/or published individually or in conjunction with other photography, video works, and recordings, and in any medium (including without limitation, print publications, public broadcast, CD-ROM format) and for any lawful purpose, including without limitation, trade, exhibition, illustration, promotion, publicity, advertising and electronic publication.

The Purchase represents and warrants that (i) no other party has been granted an exclusive license with respect to the Image and/or Voice, and (ii) no other party's authorization or consent is required with respect to the permission granted to the Released Party under this Consent and Release.

The Purchaser waives any right that the Purchaser may have to inspect or approve the Released Party's use of the Image and/or Voice, or the advertising copy or printed matter that may be used in connection with the use and/or publication of the Image, video and/or Voice. The Purchaser releases the Released Party (and all persons acting under its permission or authority) from all claims for libel, slander, invasion of privacy, infringement of copyright or right of publicity, or any other claim related to the Image and/or Voice (collectively, "Claims"). This release includes without limitation any Claims related to blurring, distortion, alteration, optical illusion, digital alteration, use in composite form, whether intentional or otherwise, or use of a fictitious name, that may occur or be produced in the processing or publication of the Image and/or Voice.

THE RECORDED PARTY WARRANTS THAT THE RECORDED PARTY HAS READ THIS CONSENT AND RELEASE PRIOR TO PURCHASE, THAT THE RECORDED PARTY UNDERSTANDS IT, AND THAT THE RECORDED PARTY FREELY ENTERS INTO THIS CONSENT AND RELEASE IMMEDIATELY UPON PURCHASE FROM THE RELEASED PARTY.